Shipping Policy

All orders are sent from Hong Kong

With Tracking number:

USA - USPS e-Express (First Class with Tracking) (5 - 15 business days)

Hong Kong - Hong Kong Post - Smart Post (1 - 3 business days)

Without Tracking number:

USA & International - International Airmail (Without tracking) (10 - 20 business days)

 Note: Handling period 1 - 5 working days

Shipping and Return Policy:

All non-claimed, refuse or wrong shipping address orders that caused the order to be returned, a restocking fee of USD 9.00 or 10% the order amount (whichever higher) will be charged.

All return because of wrong purchase, defective, wrong item or changing mind a restocking fee of USD 9.00 or 10% the order amount (whichever higher) will be charged. All return has to be requested within 7 days upon receiving the package. 

**** Special arrangement for COVID-19 and the impact on International deliveries ***

    Due to the COVID-19 and the impact on the international deliveries and uncertainty, all international deliveries may be subject for delay without further notice. By placing a purchase on Althemax, you have been informed and agree with possible delays that may occur.